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Not receiving email notifications


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#1 norson

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Posted 07 May 2016 - 10:37 AM

I've checked every box and confirmed my email address yet have not been receiving email notifications for close to a week (perhaps more).

 

I hope someone here can help me.

 

Thanks

-neb



#2 gdenby

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Posted 07 May 2016 - 02:09 PM

Perhaps the problem is a setting on your own e-mail in-box. Sometimes e-mail services will automatically dump messages that are seen as bulk, or not sent by an individual into junk or spam folders. 


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#3 Sean

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Posted 11 May 2016 - 10:58 PM

Did you get this straightened out? Settings and notifications should be able to correct it.
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#4 norson

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Posted 23 May 2016 - 10:08 PM

Did not get it resolved - would really appreciate any all suggestions/recommendations

thanks

-neb



#5 VSAdmin

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Posted 30 May 2016 - 06:35 PM

Hey Norson,

 

You mentioned this happened "close to a week" ago. Did any changes happen on your email account or the account here on walkingstick?

 

Have you had an issue with this before? I am currently investigating the issue. 

 

Thanks,

- Jeff B


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#6 CAS14

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Posted 07 June 2016 - 05:28 PM

I didn't see VSAdmin's post, and sent a message to the site's originator.  I looked at Norson's profile and didn't see an email address.  Jeff B., you're likely more familiar with this IPB software than am I.

 

Vance


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#7 norson

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Posted 17 June 2016 - 06:44 AM

Still not receiving email changes/posts - ratz!

-neb



#8 VSAdmin

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Posted 22 June 2016 - 04:46 PM

I didn't see VSAdmin's post, and sent a message to the site's originator.  I looked at Norson's profile and didn't see an email address.  Jeff B., you're likely more familiar with this IPB software than am I.

 

Vance

 

Hey Vance,

 

I checked his profile and his email was listed. It may be a blockage from the email provider. Thanks for checking though!

 

Still not receiving email changes/posts - ratz!

-neb

 

Hey norson,

 

I had asked in a previous post but, did you recently change your email address on the site and did you receive notifications before with the same email and it just stopped?

I will ask tech to look into it.

 

Case# 2041068

 

Thanks,

- JB



#9 VSAdmin

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Posted 23 June 2016 - 08:25 PM

Hey there,

 

Tech looked it over and fixed the issue. You should now be receiving notification emails.

 

Let me know if you notice them not arriving.

Thanks,

- JB





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